Netgear WC9500 Manual de usuario Pagina 343

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Troubleshooting
343
ProSAFE Wireless Controller WC9500
Manage the DHCP Server on page 98). When a DHCP server becomes available, the
access point can transition from the Connecting state to the Connected state.
If the Power LED of an access point blinks amber, the access point lost its connection to the
wireless controller. In this situation, check the network connectivity between the access point
and the wireless controller.
Network Performance and Rogue Access Point Detection
When rogue access point detection is enabled, access points intermittently go off channel for
short periods, which can affect network performance. The default rogue access point
detection interval is 30 minutes. This interval is not configurable.
Use the Diagnostic Tools on the Wireless Controller
As part of the diagnostics functions on the wireless controller, you can ping a managed
access point from the wireless controller or trace its route from the wireless controller.
Ping an Access Point
You can ping an access point to see if the wireless controller can reach the access point.
To ping an access point:
1. Open a web browser. In the browser
’s address field, type the wireless controller’s IP
address.
By default, the IP address is 192.168.0.250.
The wireless controller’s login screen displays.
2. Enter your user name and password.
If you did not yet personalize your user name and password, enter admin for the user
name and password for the password, both in lowercase letters.
3. Click the Login button.
The wireless controller’s web management interface opens and displays the Summary
screen.
4. Select Diagnostics > Ping.
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