Netgear HE102 Manual de usuario descargar pdf (Pagina 29)

27

CHAPTER 5—TROUBLESHOOTING

PROBLEM CAUSE SOLUTION

I cannot configure

the HE102 using

the Web Browser

Thereis a possible system

problem or you did not specify the

right IP address or access point

name.

• Remove and then reconnect the power to

the HE102 Wireless Access Point.

• Make sure your computer and the HE102

Wireless Access Point are in the same

subnet if you don’t know the IP address of

the HE102.

• Make sure you have clear the Web

Browser’s cache and enter the correct IP

address or access point name.

• Push the Restore to Default button on the

back of the HE102 to restore the factory

default settings.

No lights arelit on

the access point

The access point has no power. • It takes a few seconds for the Power light to

be lit. Wait a minute and check the Power

light status on the access point.

• Make sure the power cord is properly

connected to the access point.

• Make sure the power adapter is properly

connected to a functioning power outlet. If in

a power strip, make it is powered on.

• Make sure you are using the correct

NETGEAR power adapter supplied with your

access point.

The Ethernet light

doesn’t light up

The Power light is lit, the Ethernet

network cable is attached to the

Ethernet port, but the Ethernet

light isn’t lit. There is a possible

hardware connection problem.

• The other side of the Ethernet cable is not

connected to a hub or switch, or the hub or

switch is not powered on.

• The Ethernet cable is bad. Replace it with

the one that came with the access point.

• You have the wrong cable between the

router and the modem. Use the cable that

came with the access point.

I cannot get onto

the Ethernet

network from the

wireless network

You may not have configured the

wireless parameters of the

wireless nodes to be the same as

the access point.

• Check the wireless configuration of the

wireless adapters, and access point through

its Web-based interface from a computer

connected to the Ethernet network.

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