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Reference Manual for the 54 Mbps Wireless Router WGR614 v5
8-2 Troubleshooting
July 2004 202-10036-01
Lights Never Turn Off
When the router is turned on, the lights turns on for about 10 seconds and then turn off. If all the
lights stay on, there is a fault within the router.
If all lights are still on one minute after power up:
• Cycle the power to see if the router recovers.
• Clear the router’s configuration to factory defaults. This will set the router’s IP address to
192.168.0.1. This procedure is explained in “Restoring the Default Configuration and
Password” on page 8-7.
If the error persists, you might have a hardware problem and should contact technical support.
LAN or WAN Port Lights Not On
If either the LAN lights or Internet light do not light when the Ethernet connection is made, check
the following:
• Make sure that the Ethernet cable connections are secure at the router and at the hub or
workstation.
• Make sure that power is turned on to the connected hub or workstation.
• Be sure you are using the correct cable:
— When connecting the router’s Internet port to a cable or DSL modem, use the cable that
was supplied with the cable or DSL modem. This cable could be a standard
straight-through Ethernet cable or an Ethernet crossover cable.
- Reference Manual for the 1
- 54 Mbps Wireless Router 1
- WGR614 v5 1
- Contents 5
- Chapter 1 11
- About This Manual 11
- How to Use This Manual 12
- How to Print this Manual 13
- 4 About This Manual 14
- Chapter 2 15
- Introduction 15
- 802.11g Wireless Networking 16
- Security 17
- Extensive Protocol Support 18
- Package Contents 19
- The Router’s Front Panel 20
- The Router’s Rear Panel 21
- 2-8 Introduction 22
- Introduction 2-9 23
- 2-10 Introduction 24
- Chapter 3 25
- &DEOH 26
- ,QWHUQHW 26
- SRUW 26
- FRPSXWHU 27
- )NTERNET0ORT 28
- 7IRELESS 28
- ,!.0ORT 28
- ERIFY WIRELESS CONNECTIVITY 31
- Troubleshooting Tips 32
- Using the Smart Setup Wizard 39
- Chapter 4 41
- Wireless Configuration 41
- Wireless Configuration 4-3 43
- 4-4 Wireless Configuration 44
- Wireless Configuration 4-5 45
- 4-6 Wireless Configuration 46
- Default Factory Settings 47
- How to Configure WEP 49
- 4-14 Wireless Configuration 54
- Content Filtering 55
- Chapter 5 55
- 5-2 Content Filtering 56
- Figure 5-1: Block Sites menu 56
- Content Filtering 5-3 57
- 5-4 Content Filtering 58
- Content Filtering 5-5 59
- Figure 5-4: Schedule menu 59
- 5-6 Content Filtering 60
- Figure 5-5: Logs menu 60
- Content Filtering 5-7 61
- Figure 5-6: Email menu 61
- Table 5-2. Log action buttons 61
- 5-8 Content Filtering 62
- Chapter 6 63
- Maintenance 63
- 6-2 Maintenance 64
- Configuration File Management 67
- 6-6 Maintenance 68
- Upgrading the Router Software 69
- Maintenance 6-9 71
- 6-10 Maintenance 72
- Chapter 7 73
- Adding a Custom Service 77
- Figure 7-5: WAN Setup menu 79
- Disabling the SPI Firewall 80
- Setting the MTU Size 81
- Using Address Reservation 84
- Using a Dynamic DNS Service 85
- Configuring Static Routes 86
- Chapter 8 91
- Troubleshooting 91
- Lights Never Turn Off 92
- LAN or WAN Port Lights Not On 92
- Troubleshooting 8-3 93
- Troubleshooting 8-5 95
- 8-6 Troubleshooting 96
- Troubleshooting 8-7 97
- Problems with Date and Time 98
- Appendix A 99
- Technical Specifications 99
- A-2 Technical Specifications 100
- June 2004 202-10036-01 100
- Appendix B 101
- IP Addresses and the Internet 102
- July 2004 202-10036-01 103
- Subnet Addressing 104
- Table 8-2. Netmask Formats 106
- Private IP Addresses 107
- Related Documents 109
- Domain Name Server 109
- IP Configuration by DHCP 110
- Ethernet Cabling 111
- Category 5 Cable Quality 112
- Inside Twisted Pair Cables 113
- Appendix C 117
- Preparing Your Network 117
- C-2 Preparing Your Network 118
- C-4 Preparing Your Network 120
- Windows 95B, 98, and Me 122
- Preparing Your Network C-7 123
- Verifying TCP/IP Properties 124
- Preparing Your Network C-9 125
- C-10 Preparing Your Network 126
- Preparing Your Network C-11 127
- C-12 Preparing Your Network 128
- Preparing Your Network C-13 129
- C-14 Preparing Your Network 130
- Preparing Your Network C-15 131
- Properties button 132
- 3. Type ipconfig /all 133
- MacOS 8.6 or 9.x 134
- 4. Click Save 135
- Are Login Protocols Used? 136
- 4. Select the IP Address tab 137
- 5. Select the Gateway tab 137
- Computers 138
- Restarting the Network 139
- C-24 Preparing Your Network 140
- Appendix D 141
- Wireless Networking Basics 141
- Wireless Channels 142
- WEP Wireless Security 144
- WEP Shared Key Authentication 146
- WPA Wireless Security 148
- How Does WPA Compare to WEP? 149
- Wired Network with Optional 152
- 802.1x Port Based Network 152
- Access Control 152
- Wireless LAN 152
- Is WPA Perfect? 156
- Product Support for WPA 156
- Glossary 159
- 2 Glossary 160
- 4 Glossary 162
- X.500-lite 163
- 6 Glossary 164
- 8 Glossary 166
- 10 Glossary 168
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