Netgear 301U Manual de usuario descargar pdf (Pagina 12)

Watcher Help for Mac OS X

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Troubleshooting tips

If you experience a problem with your modem or the Watcher software, check the

status of the LEDs. Refer to the documentation that came with your modem to

interpret the meaning of the LEDs.

You can also check the Sierra Wireless Support web site for information on your

modem. Go to www.sierrawireless.com/support.

Insufficient signal strength

Insufficient signal strength may be because:

• You are outside the network coverage area.

• You are in or near a structure that is blocking the signal.

• You are near a device that is causing radio signal interference.

• A network or account problem is preventing you from obtaining service.

Searching...

If Watcher displays “Searching...” continuously:

• You may be outside the coverage area.

Move to a location with better signal strength and restart Watcher.

• The incorrect frequency band may be set.

Unless your service provider specifies which band to use, ensure that the Fre-

quency Band field is set to Automatic. See Select the frequency band on

page 7.

Initialization Failed…

This message may be displayed if:

• The modem is not properly inserted. Try removing and re-inserting the

modem. You can also try using a different slot.

• There may be a resource conflict. If another card is inserted, you may be able

to resolve the problem by removing the other card. Otherwise, you may need

to disable the other device.

Failed to communicate with device

If this message appears when you try to establish a connection:

1. Close Watcher.

2. Remove and then re-insert the modem.

3. Restart Watcher.

4. If the problem persists, you may need to update the firmware.

a. Go to

AirCard Watcher > Preferences... > General.

b. Click Check for Updates Now.

c. Check www.sierrawireless.com/support for additional updates.

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Netgear 301U Manual de usuario Pagina 12